Testimonials

Laura went beyond her responsibilities in helping us along the sometimes arduous way to purchasing our house. She was always there for

us, we couldn't have been more satisfied with her professional knowledge and guidance.

Laura went beyond her responsibilities in helping us along the sometimes arduous way to purchasing our house. She was always there for

us, we couldn't have been more satisfied with her professional knowledge and guidance.

1

- 4 5 - 7 8 - 10 Score

Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10

Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:

Regularly stayed in touch 10

Knowledgeable about the market 10

Understood what was important 10

Resolution of any issue that arose 10

Explaining the Agreement 10

Managing the details from contract to close 10

Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10

How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10

How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need

arise?

10

KEY:

0-4 Dissatisfied

5-7

Merely Satisfied

8-10

Delighted

N/A

Not asked

1 - 4 5 - 7 8 - 10 Score

Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10

Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:

Regularly stayed in touch 10

Knowledgeable about the market 10

Understood what was important 10

Resolution of any issue that arose 10

Explaining the Agreement 10

Managing the details from contract to close 10

Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10

How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10

How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need

arise? 10

KEY: 0-4 Dissatisfied

5-7 Merely Satisfied

8-10 Delighted

N/A Not asked